snsdtaeyeon Posted August 13, 2022 Share Posted August 13, 2022 (edited) Anyone else not getting response from support? It’s going almost two days with nothing. Typically I get responses within 24 hours or less Edited August 13, 2022 by snsdtaeyeon Link to comment Share on other sites More sharing options...
NCSOFT Rynara Posted August 15, 2022 NCSOFT Share Posted August 15, 2022 Hi, when we have an increased amount of tickets, it may take some additional time for our support team to respond. I hope you received a reply by now! Link to comment Share on other sites More sharing options...
snsdtaeyeon Posted August 15, 2022 Author Share Posted August 15, 2022 11 hours ago, Rynara said: Hi, when we have an increased amount of tickets, it may take some additional time for our support team to respond. I hope you received a reply by now! I have received a reply finally, but apparently it I'm having issues getting the email responses. I have replied to support about 20 hours ago. I am hope I will get the email response 😞 Link to comment Share on other sites More sharing options...
DenialOfTruth Posted August 26, 2022 Share Posted August 26, 2022 Support does not work 24/7. Give it time. Link to comment Share on other sites More sharing options...
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