andy12008 Posted March 14, 2022 Share Posted March 14, 2022 I have now described the problem to support,as we were advised in another thread now require the screenshots u.sw,why that I thought Greenstorm would report the problem to support.I have now sent support the requested documents,let's see what comes of it.(It concerns the wrong items High quality crystals of transformation and the missing snow spirit stones.Soulboost series 41) Link to comment Share on other sites More sharing options...
Divinehero Posted March 15, 2022 Share Posted March 15, 2022 reporting the problem is all he can do.. it's up to NC to actually give us a fix Link to comment Share on other sites More sharing options...
NCSOFT Green Storm Posted March 15, 2022 NCSOFT Share Posted March 15, 2022 Hi! I provided an update about this issue last week here: Please check if there's an existing forum thread about your topic before creating a new forum thread. If we keep everything in one thread, there's a better chance for everyone to get the correct and updated information! Our teams are working on this and I'll share an update when I have more information. Closing this thread one but feel free to switch to the one I linked. Thanks! Link to comment Share on other sites More sharing options...
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