Stuck in loading

[Novaheim]

Character Name: Novaheim

Started orange quest with assassin lady.

Tried loading into new area.

Stuck in loading screen, with zero load bar.

Cant access character.

Other characters are working fine.

Can you move the character to another location like zaiwei or something??

 

Thanks

[Amraith]

Hello Novaheim,

 

Please contact Customer Support and they will be able to help you. You can submit a ticket to Customer Support here: https://support.bladeandsoul.com

 

Regards,

 

Amraith