AjantisHW Posted May 24, 2020 Share Posted May 24, 2020 When you change the IP Address and the game ask you at login to input the code sent by email, the email does not arrive so it is impossible to login. It is not possible even to log in the forum/site to ask for help, I'm opening this bug report for friends that cannot login 1 Link to comment Share on other sites More sharing options...
ChobitChi Posted May 24, 2020 Share Posted May 24, 2020 (edited) Comfirmed your email server isnt working so player cant log into game if ip adress is changing because of router reset. Edited May 24, 2020 by ChobitChi Link to comment Share on other sites More sharing options...
NCSOFT PhoenixMitra Posted May 24, 2020 NCSOFT Share Posted May 24, 2020 Greetings everybody, Thank you for the reports. We have forwarded the information to the appropriate team members and are taking a closer look. Link to comment Share on other sites More sharing options...
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