Todays Daily Dash scam (Reset of Position)

[Merlin DE]

Realy NC-Soft you now scam players even with daily Dash by resetting the position, even you have just been just a few fields away from start and could have finisch a round to get a petpouch?
This starts to get redicolous

[ElectricPotato]

IIRC, the dash board was set to end 9/17.

 

I speculate, with the end date (miss)entered as such, the dash became unavailable the morning of 9/17 today.  NCWest was able to quickly change the end date to 9/18 and get the dash re-enabled, but individual progress was not able to be restored.

 

You get your 1-3 spins for today from the start, but sadly if you were deep into the board near the desirable prizes or near the end, you won't get chance of the nicer rewards.

[ElectricPotato]

If you were aware of the dash becoming unavailable, the situation looks like a fast, but awkward and not completely satisfactory fix.

 

If you were unaware of the dash system going down, log in to find your dash progress reset, then I would understand confusion and anger as a reaction.

[Merlin DE]

Well i did 2 turns this midday at about 1 and 2 pm CEST with my normal progress ending 2 fields away from start, logged out and did my last turn just a few minutes ago where my progress was resetted.

[FullMetallKirito]

vor 15 Stunden schrieb Merlin DE:

Well i did 2 turns this midday at about 1 and 2 pm CEST with my normal progress ending 2 fields away from start, logged out and did my last turn just a few minutes ago where my progress was resetted.

Well, was close to finish this round, but they resetted it, so i wont get my Pet Pouch, after rolling on the resetting i know i would have get the Pet Pouch if it wouldn't be resetted. So yeah, anger is totally one of the reaction, but what we can do except write posts or ask the support, not much we could do here...