friends list zeroed?

[Astarae]

Has anyone else noticed that friends list they've created over the past months or years being EMPTY???

 

There's no way I can remember even half of those.  Can these be restored?  And why are so many listed as "online", only to have them be non-contactable or always be in a place where they can't receive messages?

 

Even trying to add people to the list I find they go away if I exit and re-enter the game.  Very unfun.