DefecatingKoala Posted December 30, 2018 Share Posted December 30, 2018 Hello, Just wanted to start off by saying this is the first time I downloaded this game. In my first attempt to play, I am greeted by a screen asking me for my six digit PIN. Weird thing is, I was never prompted to create one in the first place. I tried relaunching the game several times and the issue did not resolve itself. Is this a bug? I briefly looked other areas of the forums, and someone mentioned to change it to the 32-bit version in the settings (I was greeted by another error). The launcher downloaded the latest update (I think version 114). Any ideas/suggestions. Link to comment Share on other sites More sharing options...
NCSOFT Aurinya Posted December 30, 2018 NCSOFT Share Posted December 30, 2018 Greetings! If you do not remember the current PIN listed on your NC Account and need a Character PIN reset, you will need to contact Support. To do so, click the "Submit a Ticket" button and select the "Login/Password Issue" from the list. Thank you! Link to comment Share on other sites More sharing options...
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