Mirokuji Posted October 30, 2017 Share Posted October 30, 2017 Guys Help me plz when i open the launcher and press play it moves a little then it says [Update error] can not open File. Please check whether the file is being used by another programe or an anti virus is denying acces E2015 CIMF_HF_01392_85 contents/bns/CookedPC/00014673.upk and when i tried to delete it it sais that the file is damaged so plz help guys and if u can send me the same file so i can past it and see i evn tried to repair it but still the same problem so plz guys Ty. Link to comment Share on other sites More sharing options...
NCSOFT PhoenixMitra Posted October 30, 2017 NCSOFT Share Posted October 30, 2017 Greetings @Mirokuji, Please submit a ticket via the Support tab above, so our Support team can help you trouble shoot. Thank you! Link to comment Share on other sites More sharing options...
Mirokuji Posted October 30, 2017 Author Share Posted October 30, 2017 i tried to send a repport the support team but it shows me another error i don't knw why :( :'( :'( Link to comment Share on other sites More sharing options...
NCSOFT PhoenixMitra Posted October 30, 2017 NCSOFT Share Posted October 30, 2017 Greetings, No problem, try sending an email directly to support@bladeandsoul.com. Good luck! Link to comment Share on other sites More sharing options...
Mirokuji Posted October 30, 2017 Author Share Posted October 30, 2017 Ty Thx a lot i'll give it a try and i'll enfrm u later ^^ Link to comment Share on other sites More sharing options...
Mirokuji Posted October 30, 2017 Author Share Posted October 30, 2017 31 minutes ago, PhoenixMitra said: Greetings, No problem, try sending an email directly to support@bladeandsoul.com. Good luck! i think the probleme is solved bro i followed the instructions in the spprt page and now it's in repair i think i'll tell u when it finish Thx a lot <3 <3 Link to comment Share on other sites More sharing options...
Recommended Posts
Archived
This topic is now archived and is closed to further replies.