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Pin not working

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So i wanted to play Blade and Soul, like any normal day, I log in, the game goes to the screen where you enter your pin number in...I enter my pin number in...but it says it is incorrect. I go to the website for Blade and Soul, try changing my pin number, it says it was completed but then when I go back to the game it does not accept it. Anyone know a solution to this?

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