I keep getting dc

[Natello]

Hi guys,

 

I've got a major problem that needs to be solved. I could really use some help.

 

Lately, I keep disconnecting from the game. This only happens on my laptop and not on others. My friend can play on his laptop in the same room with no problems, while I can't even walk for 5 minutes without disconnecting. Moving my laptop closer to my router seems to solve the problem, but my router is at a very inconvenient place. I can't move my router either.

 

Any idea what can cause this problem? I even reinstalled the game, but it did not help.

[Raizou]

Are you playing with WLan? If so, then try to play with Lan.

[Natello]

7 minutes ago, Raizou said:

Are you playing with WLan? If so, then try to play with Lan.

I don't know what you mean. You mean like playing with a wired connection? 

[Raizou]

13 hours ago, Natello said:

I don't know what you mean. You mean like playing with a wired connection? 

If you use WLAN (wireless Internet access) or a LAN cable to playing th game.

[Natello]

On 8-1-2017 at 1:28 PM, Raizou said:

If you use WLAN (wireless Internet access) or a LAN cable to playing th game.

Hi, thanks for trying to help, but support has allready fixed my problem. I just had to disable non-microsoft programs from starting when I boot up my laptop and reset winsock in cmd.