Disconnected?

[AllanMcColl]

Hello, I'm new to B&S. I have just downloaded the game for a few hours but for some reasons I can't get the game started.

After entering my PIN, I got a notification as "Disconnected from sever. systemErr - (2000: Character login Failure) NetworkErr - (132) WSALastErr - (10054)" <I live in Rus, EU>

Searched on google but couldn't find out any solution. Are we having a Maintenance at the moment?   

Thanks.

[Yaviey]

5 hours ago, AllanMcColl said:

Hello, I'm new to B&S. I have just downloaded the game for a few hours but for some reasons I can't get the game started.

After entering my PIN, I got a notification as "Disconnected from sever. systemErr - (2000: Character login Failure) NetworkErr - (132) WSALastErr - (10054)" <I live in Rus, EU>

Searched on google but couldn't find out any solution. Are we having a Maintenance at the moment?   

Thanks.

 

Hey AllanMcColl,

 

We have a few things you can try here: https://support.bladeandsoul.com/hc/en-us/articles/207539973-Game-Disconnects

 

If those don't work, please put in a Support Ticket so that our team can take a look.

 

Thank you!

[AllanMcColl]

I have tried everything in hands but they didn't work out. I'm trying to reinstall the game. Hopefully that it would work. This is a very GOOD game. I want to play it so much :(

Thank you for everything, Yaviey.