Puchasing Ncoin Glitched.

[Midz]

While purchasing Ncoin in-game with credit it card... well nothing happened, the transaction went through as http://prntscr.com/a676cr and i lost my money but i did not recieve a transaction history on my acc aswell as i didnt get any Ncoins anyone know a solution or a fix or just my money back/Ncoins

[Savasha]

It's not glitches.  They've posted that it can take up to 12 hours to process.  Same thing happened to me.  I got my coins about 4 hours later, just be patient.

[Ooneka]

Hi Midz,
Due to increased sales volume, you may experience a delay of up to 12 hours before your purchase is completed and you receive the items purchased. Should your NCoins still not be in your account 12 hours after the purchase, please contact our support at:

https://support.bladeandsoul.com/hc/en-us