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Huge Ping in EU


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I would like to PvP  but im always between 100 and 250 ping inside the Arena servers. This occurs mainly at peak times (afternoon/evening).


The ping on PvE servers is not as bad (60-80). I play on Windrest, EU.


My connection should also be good enough:



Download 135.65 Mbps

Upload 28.8 Mbps


My internet provider is Telefonica (España). Do I have to contact them or is this issue on the server side?

Note: my other games (world of warcraft, league of legends) are working at low ping.

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