The Game crashes when I press start Game

[FrankChamo]

Hi, I really want to play this game but when i press the ''start game'' button, the game just crash, if anyone could help me with this I would really apprecite it (Sorry the bad english)

[xxxxxx]

SAME PROBLEM HERE
when i press PLAY after it verifies the patch it goes in the game but after the ncsoft logo disappears it crashes

 

[Shwing]

Exact same issue, after patch i get to ncsoft screen then i crash. I have a razer mouse which i know interferes with the game but i disabled the software and was playing fine before the patch.

[Shwing]

Just found in other post. If you disabled anything from razer in your task manager re-enable it and the game should work. At least it worked for me.

 

[Kurumii]

re enable razer chroma service ^^

[Bio]

So they finally fixed the razer issues? :O

[Kurumii]

I suppose they did fix the razer issues, but I cant tell because I don't have a chroma keyboard, only mouse, so I can't confirm. Honestly all I care about is that it doesn't crash lol

[TheHusky]

I can back this up. Enabling the two Razer services I disabled worked for me. I enabled the following Services:

• Razer Chroma SDK Service
• Razer Game Scanner

Enable them back on and you should be able to play after the patch!

[Shwing]

Is anyone getting terrible framerate now? this was the problem before which is why i disabled the razer software in the first place. Now i have to have it on for the game not to crash and im getting terrible frames lol

[Shadoken]

Now, when i have been playing 5 or 10 minutes the game crashes me to the windows desk. I have razer keyboard and mouse.