I'm stuck on loading. Need help.

[Boombasty]

I'm stuck on the loading screen, I have loaded 10-ty minutes. I tried to reinstall the game but the problem persists. What should I do ?   Here screen 

[Yaviey]

6 minutes ago, Boombasty said:

I'm stuck on the loading screen, I have loaded 10-ty minutes. I tried to reinstall the game but the problem persists. What should I do ?   Here screen 

 

Hi Boombasty,

 

You may need to disable your anti-virus software for it to run or allow the game to run as an exception. Some of these may also help you: https://support.bladeandsoul.com/hc/en-us/articles/207195096-GameGuard-Errors

 

Good luck! And if those don't work, please be sure to put in a Support Ticket so that our Customer Service team can help you.

[Boombasty]

Ok

[Boombasty]

43 minutes ago, Yaviey said:

 

Hi Boombasty,

 

You may need to disable your anti-virus software for it to run or allow the game to run as an exception. Some of these may also help you: https://support.bladeandsoul.com/hc/en-us/articles/207195096-GameGuard-Errors

 

Good luck! And if those don't work, please be sure to put in a Support Ticket so that our Customer Service team can help you.

Ok i will try thx you for help ... i wanna one more time reinstall the game... 

[Boombasty]

1 hour ago, Boombasty said:

Ok i will try thx you for help ... i wanna one more time reinstall the game... 

did not help the same problem ((