Anxiety8 Posted January 22, 2016 Share Posted January 22, 2016 I have 400 pts in my account and can't purchase the student bundle, I get that message, I've tried over and over. Link to comment Share on other sites More sharing options...
Anxiety8 Posted January 22, 2016 Author Share Posted January 22, 2016 Help Link to comment Share on other sites More sharing options...
Yaviey Posted January 22, 2016 Share Posted January 22, 2016 Hey Anxiety8, please put in a Support Ticket because we can't check into it on the forums. I've pinged our team about this as well. Link to comment Share on other sites More sharing options...
Yaviey Posted January 22, 2016 Share Posted January 22, 2016 Did you try to purchase the bundle on the website or in-game? Link to comment Share on other sites More sharing options...
Anxiety8 Posted January 22, 2016 Author Share Posted January 22, 2016 This is on the website, I can't get logged into the game due to the long queue, I did submit a ticket. Link to comment Share on other sites More sharing options...
Yaviey Posted January 22, 2016 Share Posted January 22, 2016 Our support team has asked players to try to purchase again and see if that works. Link to comment Share on other sites More sharing options...
Anxiety8 Posted January 22, 2016 Author Share Posted January 22, 2016 Nope, still not working. Link to comment Share on other sites More sharing options...
littlestove Posted January 22, 2016 Share Posted January 22, 2016 i have the same problem and don't want to wait in a 2,000 person queue. Link to comment Share on other sites More sharing options...
Anxiety8 Posted January 22, 2016 Author Share Posted January 22, 2016 BTW I've been trying over and over for the last couple of hours. Link to comment Share on other sites More sharing options...
littlestove Posted January 22, 2016 Share Posted January 22, 2016 i hope they fix it quickly Link to comment Share on other sites More sharing options...
littlestove Posted January 22, 2016 Share Posted January 22, 2016 its a 100 min queue Link to comment Share on other sites More sharing options...
littlestove Posted January 22, 2016 Share Posted January 22, 2016 maybe they only want a certain amount of premium players Link to comment Share on other sites More sharing options...
Yaviey Posted January 22, 2016 Share Posted January 22, 2016 15 minutes ago, littlestove said: maybe they only want a certain amount of premium players Definitely not the case :( Link to comment Share on other sites More sharing options...
Anxiety8 Posted January 22, 2016 Author Share Posted January 22, 2016 Any chance you can just add the bundle to my account? Account name Anxiety on Old man server. I have to go now but if you can do that, go ahead. Thank you! Link to comment Share on other sites More sharing options...
Yaviey Posted January 22, 2016 Share Posted January 22, 2016 Please try using the lobby store and see if that works for you. Link to comment Share on other sites More sharing options...
Anxiety8 Posted January 22, 2016 Author Share Posted January 22, 2016 The lobby store while waiting in queue? That just opens up a browser window. Link to comment Share on other sites More sharing options...
Anxiety8 Posted January 22, 2016 Author Share Posted January 22, 2016 Actually, you can't even click on the store when in queue, when you're just in lobby at the character screen the store opens up the web browser window. Link to comment Share on other sites More sharing options...
Yaviey Posted January 22, 2016 Share Posted January 22, 2016 Link to comment Share on other sites More sharing options...
Anxiety8 Posted January 22, 2016 Author Share Posted January 22, 2016 Good grief, if only I would have seen that before... THANK YOU THANK YOU! That worked :) Link to comment Share on other sites More sharing options...
Yaviey Posted January 22, 2016 Share Posted January 22, 2016 Yay! Glad it worked for you. :) Link to comment Share on other sites More sharing options...
littlestove Posted January 22, 2016 Share Posted January 22, 2016 thankyou so much Link to comment Share on other sites More sharing options...
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