Chapter 7 Letter

[PauloBR]

Can't confirm the letter after receiving it.

Both characters are stuck at this point.

 

Just impossible to play now.

[Varileztra]

Yea it's kinda awesome to have such a bug right at the beginning of the game, where you can't do anything else instead until it's resolved.
Well back to Diablo i guess

[LegendsLord]

I am having this problem as well.

 

I guess I am barred from this game for life. 

 

Nice demo NCSOFT.

[LegendsLord]

1 hour ago, LegendsLord said:

I am having this problem as well.

 

I guess I am barred from this game for life. 

 

Nice demo NCSOFT.

 

I got through, the letter is just below the map on the right (not the bottom right).

[Lyrus]

I'm having this issue as well, the icon just isn't there. I've tried to be proactive and test different things like making new characters on different servers, deleting and remaking my character, moving my UI around in case it's hidden, and even reinstalled the game twice after making sure to thoroughly delete any and all files, but it's definitely glitched on their end. Hopefully their team sees this and adds it to their list of known issues because as of a day ago when I last checked, they didn't add it to their updated list. Really annoyed with this as I was a Founder member and my Head start ended before it started, now I'm actually BEHIND the new free players coming into the game.

[Lyrus]

IMPORTANT IMPORTANT IMPORTANT! Everyone having this issue please read!: My friend and I put our heads together and she managed to figure it out, there is a TINY ARROW under the minimap that EXPANDS your Quest Tracker!!! Click that and you should be able to click that button! If it doesn't do anything, go into your quest journal and hit the Track Quest button! Big thanks to Kireki! Good luck everyone!!! And uh...sorry B&S team....although you could make that button more obvious, o3o (lol) I'm reposting this to the discussion thread too.

[fubardin]

!Solved!!
GG Lyrus! i found the questtracker! it solved it! <3

 

[zhariea]

Can anyone help me? I am having this problem as well 

[Cor]

7 hours ago, zhariea said:

Can anyone help me? I am having this problem as well 

The solution has already been posted if you can't read no one can help you.