I'm stupid and didn't see this, i posted a seperate topic.
A few questions regarding the testing processes
How exactly did the ncwest software testers test this? Was it direct db gear assignment for test accounts or did you go through the process of getting the items and testing that way?
Do you have play testers that go through the whole grind of getting the gear and lvling it?
Finally, can you not organise a "Beta" client to work out these bugs while the live client doesn't suffer as much?