[Purple rose - stage 2 luck box]

On 5/29/2023 at 12:35 PM, Ekryna said:

Cannot buy more than 20 boxes with hongmoon coin, though it says you can purchase 20x per account each day.
It would be fair to add extra one week for the sale period after fixed it.

Are you EU cause I had this issue on EU as well. I could only buy 8 boxes today instead of the 20 a day you're supposed to be able to buy. The daily buy limit is not resetting

[Support Unavailable]

8 minutes ago, BnS Buddy said:

I tried disabling everything and still didn't work under Firefox. On Friday everything was still functioning normal and on Saturday the support didn't work anymore. I didn't install anything new and there was no os or browser update.

 

@Nightflight01Why should I change my browser for only one site when it worked before as well? It may be a temporary solution but it doesn't fix the issue on NCWest's side.

It's just a temp solution as you said to be able to contact support about your issues. Sometimes we have to change browser to something else to get the job done. Can also confirm Edge browser works with support website too.

[Support Unavailable]

You may also wish to try Opera browser. support works fine for me on Opera browser.

[Dark omen from newsletter]

@HimeI could have sworn if we were signed up for the newsletter you were giving people one free copy of dark omen outfit. This has yet to be seen and I'm wondering where it is. Can we get more details on this please.

[Weapon bugged in call to arms]

Hello @Hime the weapon in call to arms after thornbreaker stage 4 asks for premium stones instead of premium stone crystals. Please rush this to the team asap I fear new players may quit right away over this.

So anything you can do asap would be appreciated by both me and all the rest doing event. Thank you for your work Hime.

[A new way to get Officer Friendly f3 achievement]

Hello @Hime,

I am wondering how we will be able to get this outfit set after Wonder Merchant is removed from the game. Could it be added to Kiyeon the achievement merchant for fabric cost or something so that players still have the chance to complete it. I for one really like the Oath Token hair in this set and am really disappointed that I will not be able to get it on future characters I am currently making for UE4. I'm sure I am not the only one who will miss this set and will be sad there is no other method to get it. Can you talk to the team and see if they can make it available by some other method that would be agreeable by the playerbase. Thanks for your time.

[Call to arms question]

@HimeI have an important question. I want to know if the silversteel ring/earring from call to arms will be in account bound boxes like the ones that drop in the raid or if it's going to be character bound. I think this info would help a lot of players decide who to do the event on if they are choosing an alt to do it on. Can you get back to us and let us know, I think not only me but the community would benefit from this info to make a wise choice regarding event.

[[RNG Boxes] - Deluxe Nightfall Cache & Nightfall Chests]

27 minutes ago, AjikaiTheWhiteSwordsman said:

Hello @Hime & NCSoft.

 

Can you please stop lying in your patch notes? Is so annoying, you announce in the patch notes those boxes will be available until 4th August and guess what, your beautiful patch removed them and add gem chests. If you are starting to lie to everyone even in patch notes, well, I guess everyone will start leaving this game. Hidden nerfs - we accepted, crap events - we accepted,  we have accepted a lot of stuff but if you start lying and with patch notes...no thank, literally.

yeah i'm frankly getting sick of this too i still have yet to get the 1ncoin outfit and i thought i had another week of boxes and chances to get it.... guess rng boxes weren't selling like hot cakes so they had to put gem boxes in to really hook the whale credit cards swiping. gotta go where the money is....

[JEWEL]

15 minutes ago, MishaJ said:

yeah many abused.... it was not made public by the devs and ncsoft forum people for a reason they didn't want people abusing it. and they didn't stop it just so low geared players couldn't get an advantage they stopped it so all players whale or new couldn't get an advantage. it stopped whale players too man.

if you were honestly struggling that hard you need to hook into a clan then or make some friends to run with... and no i actually ran the event on several alts to get shipmate and i had no struggle getting people even on my lowest geared alts which are grand celestial 6. no one should have struggled to get DST down dungeons everyday you can even run dungeons that are not on the roster for that day to get extra moons. Something i myself did so i could get extra moons to speed up the event. i worked my butt off this event and i'm still not done i'm racing one last swimsuit before the event ends and i'm hoping i make it.

 

Also like others said including grimoir.... too many and you sound like it too expect to be carried and don't wanna learn mechs and this is why the community finds ways to abuse events to get all they need so they don't have to carry low geared. cause they wanna stay low geared expect carries and don't put in effort. this isn't that kinda game and people expect you to put in effort to your gear and try and learn the dungeons.

yeah that pretty much sums it up the people don't wanna carry people who don't wanna better themselves.... yeah grimoir is right people just go to server and recruit party with ap requirement and then go f8 to run everything with a premade group. it's just faster. i too didn't struggle to get parties and i didn't make or join any premade groups i fished from f8 with no real troubles. this event wasn't that hard and i got myself a nice swimsuit to set aside for when dual blade comes out.

[I came back to game after 18 month departure.]

Il y a 17 heures, Fieryfly a dit :

I dont see many changes.. 

a couple gear updates and 2 raids a couple dungeons and that.. is about all there is. 

I see this very annoying message.. you can use compound. what is this, cant "x" out of window. 

I ask in Faction what it is, some one whispers me, put your accessories in there, you can remove them after the compound. 

I place my Celestial earring and Tiger bracelet in there, and my room mate hollers from cross the room "stop" they will get locked and you cant use them. 

I place a ticket.. I have spent more than 500 USD since my return been about 3 weeks. These ❤ ❤ ❤ ❤ ❤ ❤ ❤ ❤ GMS cant reverse that process? ❤ ❤ ❤ ❤ that. I want a immediate return of my funds. I will delete the account. 

first of all you just came back so i can understand a little the lost feeling.... but second what i cant understand is you have no idea how something works and you listen to the first rando in faction..... never listen to the first rando in faction when they tell you to do something cause you are most likely being trolled. third who swipes 500$ on a game they just came back to without checking first if the game is even worth it to spend on. Play a few weeks and see if you even still like it etc before dumping money on it. You are at fault cause you trusted someone right away from faction and their info on compound instead of getting multiple opinions. also compound warns you with multiple warnings and safety measures that you will not get your stuff back so clearly you did not read. you have no one to blame but yourself.... ncsoft does not force you to swipe on their game. btw what did you spend the 500$ USD on? cause we don't have anything worth it rn to spend on......

[Need help with a Preset]

Is there anyone who is good at recreating a preset from a photo alone? I'm mostly looking for face, I can do the body myself. If you are can you reply to this and let me know. Serious replies only please and thanks.

[Naryu Scantum bracelet dropped and the loot box disappeared after time.]

On 10/9/2020 at 10:16 AM, War Panda said:

We have been farming for the bracelet and it finally dropped, but our party member disconnected and he was the one in need of that bracelet. After few minutes the golden chest disappeared, without us even looting it. Can we have it back please. I dont understand why you guys said we opened the box? when we ddint even loot.

what you should do next time is have someone in your group loot the box and take the item for the base dungeon fee then send ticket to support with pics showing your friend dced

and ask if they can give it to your friend.... they sometimes do it with raids if proof via photo is given

you should always loot the box and take the item then send a ticket to support to ask it be given to the person who dced who needs it....

[Update to the admiral outfit box]

@Cyan I was wondering about potential updates to the admiral outfit/adornment boxes. We've had the same costumes in there for months and I wondered if more outfits could maybe be added. Examples would be steel heart since that has only been seen twice and maybe all nighter because I have heard people talking in faction about missing out on it and really wanting it to come back. I am unsure if you could maybe put in a word about this. I know there are some other nice event outfits from past that people would love to see make a return in the outfit/adornment boxes. I think a little revamp might actually encourage some players to participate more in events if they had new outfit options to grab from the boxes.