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[Musician] No previous Story Quests achievements cleared, no skill points after using Level 60 Boost


Yingtaii

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I apologize if this is a repeat thread. I essentially used the voucher before the weekly maintenance happened on Oct. 19th.  I have current main story finished, but since i used the boost, all the previous main story related achievements are still set to unclear. My starting skill points are also missing even after the maintenance.

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  • 2 weeks later...
  • NCSOFT
On 11/4/2022 at 9:18 PM, Ruyoku said:

I have the same problem, my character was reset to level 5 and my account was cleared from all transactions i made before, I lost all the stuff i bought including costumes >.<

 

As I said above, we'll need detailed information about your account, so you'll have to contact our Customer Support Team by submitting a ticket via  https://support.bladeandsoul.com/

 

Sorry about the inconvenience!

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