Main Quest Breaking Bug - Act IX, Chapter 10 - Platforms with no collision.

[lailacampos]

In Act IX, Chapter 10 - Prison Break, you need to jump on platforms to proceed on the main quest. On the second occasion you need to do this, the first platform you're supposed to jump has no collision and, as a result, my character passes right through it. I've done this quest two other times, with different characters, so I know it's a recent bug.
I can't proceed with the main quest because I can't follow the path. Please solve this as soon as possible.
 

Here are the links for images with the specific platform I'm talking about, as well as images of my character going through the platform.

https://ibb.co/myL3h89

https://ibb.co/hxzpdKZ

https://ibb.co/BCPpNXy

 

[lailacampos]

I closed the client and started again and the bug was gone.