game wont start

[CarlosECTa]

Hello.

i have this problem since I updated windows 10 from 1709 i guess to 1803 and 1903 version the game wont star when i click on start game the load image appears then it close and again the game launcher open ... on x32 nad x64 same problem please help me with this problem thankyou

[Hyunkel]

Greetings CarlosECTa,

 

We encourage you to reach out to Support regarding this issue. You can submit a ticket here: 

 

http://support.bladeandsoul.com/hc/en