FORGOT PIN CODE

[Dukanu]

Can anyone please tell me how do i reset the pin code (6digit) after the account and password ? I forgot my pin code and i can`t play now :((( Don`t tell me i can reset pin code because i tried and it tells me to insert the old code which i FORGOT !

[Septy]

https://support.bladeandsoul.com/hc/en-us/articles/207270426-Changing-Character-PIN

Like article says, send ticket

"If you do not remember the current PIN listed on your NC Account and need a Character PIN reset, you will need to contact Support."

 

Yw

[Dukanu]

Thank you very much :)

[Sinus]

On 2/22/2018 at 9:46 AM, Dukanu said:

Can anyone please tell me how do i reset the pin code (6digit) after the account and password ? I forgot my pin code and i can`t play now :((( Don`t tell me i can reset pin code because i tried and it tells me to insert the old code which i FORGOT !

Same issue here totally stupid you cant reset it and request e-mail for new PIN setup, just like with passwords...

[Gorimor]

I don't ever remember setting up a pin. As far as I'm aware this is the first time I've installed Blade & Soul to play and the only numbers I would have used aren't working. Can't find an email with any pin either. Pain in the ass having to submit a ticket, I wanted to start playing a new MMO today but cba waiting for a ticket response. On to the next one.

[Scrimmz]

1 hour ago, Gorimor said:

I don't ever remember setting up a pin. As far as I'm aware this is the first time I've installed Blade & Soul to play and the only numbers I would have used aren't working. Can't find an email with any pin either. Pain in the ass having to submit a ticket, I wanted to start playing a new MMO today but cba waiting for a ticket response. On to the next one.

You are told when logging in for the first time on a new account to create a pin. 

[memberberries]

This whole pin experience is really dumb. Played for a day and can't log back in because I can't remember the pin I made up on the spot. No option to fix this so definitely leaving the game.