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Lost my Chars and Char Slots after new installation


MonkOnMars
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Hey all,

 

I just re-installed Blade and Soul after some time away. Sadly after the first startup I realized that my Characters are missing, also my Character Slots are gone. (Only the two initial slots are left.)

I already opened a Ticket (Request #16805926) but got no replay so far. Maybe some of you have experienced similar problems and can help me out? I tried North American & European servers with no luck. 

 

Thanks for your help in advance

:)

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When was the last time you played? If you last played 2+ years ago, during closed beta, then all characters were deleted to make sure everyone started from the same point. If you're not an old closed beta player, then are you sure you're logging on with the same account?

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Hello there !

 

I think you just forgot to change regions on the launcher. Your characters are only available on the region you created them on. For me, the launcher always puts me on NA region when I launch the game for the first time, even though I live in France. I think it would be worth checking it out.

Edited by Radkein
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