I DISCARD MY BT EARRING :( CARELESSLY

[Ashiylaa]

So i was running shattered mast dungeon doing daily challenge.

 

At the end of the dungeon after defeating taikhan, i wanna clearing my inventory from trash (drop from shattered mast) and carelessly discard my permafrost earring stage 6 ( u can see attachment for the prove). I was doing PvP before entering dungeon so i use the PvP earring instead the bt earring. Is there any option or way i can regain my previous earring that i carelessly discard?

 

Hope some of you guys know a way, please notice me if you know something. 

 

[Amraith]

Hello Ashiylaa,

 

Please contact Customer Support and maybe they will be able to help you.

 

You can submit a ticket to Customer Support here: https://support.bladeandsoul.com.

 

Regards,

 

Amraith

[Ashiylaa]

Thanks for responding @Amraith

 

I already sending a ticket to support the link is here: https://support.bladeandsoul.com/hc/en-us/requests/16593359

 

But still no respond, how long usually they respond or is there any respond or mistake i did in submitting ticket? Please check the link is it  correct or not, thanks.

[Amraith]

Hello again,

 

Depending on the issue some ticket responses can take between 24 to 72 hours.

 

Regards,

 

Amraith