E02014 Cannot Create File

[Dakoyah]

Hi..

so, I'm at level 19, and I'm soon starting to be stuck only to that error in loading the stage two. I play with my best friend, he has played bns a lot earlier too, and he never has had this error. I have Intenso USB (Whatever you call them tho) hard disk (500GB) because I play on laptop (I know, bad decision, but... still!) and I was so happy to get to play, buuuut now I'm stuck, as I said. I'm NOT experienced with Computers and technology and such, and I found only one thread about this, but I didn't even try because I just simply didn't understand what to do, and I know that I'll probably do something wrong. Could someone give me a fix for this, i'm starting to be desperate ;3;

[PsychoJes]

[Amraith]

Hello,

 

Please try :

1. Press Ctrl+alt+delete
2. Go to task manager
3. Close any program related to ncsoft and BnS
4. Relaunch it

If you still have this problem, please contact Customer Support and they will be able to help you. You can submit a ticket to Customer Support here: https://support.bladeandsoul.com/hc/en-us

 

Regards,

 

Amraith