error 3746 please hellp

[pwm]

Hello people , I can not enter into the launcher to the error ( what is it?  3746

[desport]

This is my first NCSOFT games. i'm waiting for years to play this game in english version and i'm just starting to love it 
When suddenly last night, i got this error : 

When i try to login in website, it says " Due to suspicious activity, this account has been locked " 
When login in launcher, i get "System error. Please try again. (3746) 

I dont know what happen, i dont think i'm doing any suspicious things. Just playing normally after office works with couple of friends 
What situation is treat as suspicious?? I'm not using any macro program nor bot or spamming anything! 
It quite ridiculous actually. I think NCSOFT must check their BAN system, very dissappointed as i treated like criminal 

I just created this new account only for posting to forum, so NCSOFT team can see what i'm complaining

[feyan]

would suggest that ya try sending a ticket, as that might provide some faster action being taken... good luck!

[desport]

4 minutes ago, feyan said:

would suggest that ya try sending a ticket, as that might provide some faster action being taken... good luck!

I have already sent , still silent ( (

[desport]

the same problem ( and why they are silent always can not answer cause mistakes 3746 how they work (

[feyan]

hopefully, someone will reply to ya within a hour or hour-30min... that's the max. time they took to reply to my tickets... though my problem was never fixed and most probably will never be.... sigh~

[desport]

3 minutes ago, feyan said:

hopefully, someone will reply to ya within a hour or hour-30min... that's the max. time they took to reply to my tickets... though my problem was never fixed and most probably will never be.... sigh~

clear , thanks for the info

[Andipandi]

My Launcher does not open period.

 

[Kuumottaja]

Same problem here. Guess the patch broke the launcher