ZeroZilo Posted February 4, 2016 Share Posted February 4, 2016 I am receiving this error message after several failed login attempts, and a reset of password. When I tried logging into the website it says "Due to suspicious activity the account has been locked". Tried emailing Blade and Soul Support, no reply from them at all. My premium subscription is still running. Why isn't there anyone to contact to resolve this issue :( Link to comment Share on other sites More sharing options...
bruno16pt Posted February 4, 2016 Share Posted February 4, 2016 If you're playing in EU the servers are under maintenance... And with luck the locked status will be automatic lifted. EU servers should be up in about 1 hour 22 minutes ago, Skywersy said: same like me . i did nothing but play for level up press support submit a ticket try your luck Insulting staff or anyone else will not help you... Link to comment Share on other sites More sharing options...
Skywersy Posted February 4, 2016 Share Posted February 4, 2016 hmm .. not much time play so nvm maybe recreat new id crazy i like my 20lv character and just played 3 dyas /... damn Link to comment Share on other sites More sharing options...
Skywersy Posted February 4, 2016 Share Posted February 4, 2016 ZeroZilo link go support and find submit ticket then wait this is the only way to unlock your game id and check your game email / game staff wnt com here ... good luck Link to comment Share on other sites More sharing options...
zylz Posted February 6, 2016 Share Posted February 6, 2016 i am having the same problem but i am on na server did ur account get fix alrdy? Link to comment Share on other sites More sharing options...
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