Andoom Posted January 19, 2016 Share Posted January 19, 2016 << OS >> OS Version : Unknown Windows Version ServicePack : none Major Minor Build Version : 6.2.9200 << System >> 64bit OS Page Size : 4096 B Active Processor Mask : 255 Number Of Processor : 8 Processor Type : 8664 Processor Level : 6 Processor Revision : 15363 Processor Speed : 2594 MHz << Memory >> 24% of memory in use. Total Physical Memory : 2047 MB Avail Physical Memory : 2047 MB Total Paging File : 4095 MB Avail Paging File : 4095 MB Total User Address Space : 2047 MB Avail User Address Space : 1955 MB << Disk Storage >> Drive Name : C:\ Volume Name : OS Total Byte : 371.85 GB Used Byte : 78.32 GB Available Byte : 293.53 GB Drive Name : D:\ Volume Name : DATA Total Byte : 558.91 GB Used Byte : 349.34 GB Available Byte : 209.57 GB << Dns Query >> Update Server (1) Name : updater.nclauncher.ncsoft.com Address : 64.137.97.0 (2) Name : updater.nclauncher.ncsoft.com Address : 88.101.97.0 (3) Name : updater.nclauncher.ncsoft.com Address : 168.112.97.0 Repository Server (1) Name : live.patcher.bladeandsoul.com Address : 56.158.97.0 (2) Name : live.patcher.bladeandsoul.com Address : 248.158.97.0 (3) Name : live.patcher.bladeandsoul.com Address : 32.160.97.0 << FileInfoFile Hash Value >> File Name : FileInfoMap_BnS_10.dat.zip Hash Value : 43dcde36fc809c633af35b73622cfd4242796b9b File Name : FileInfoMap_BnS_10.dat Hash Value : 5b3808707772522ce836be55c04fe8bd90035638 << Error Message >> [Update error] Cannot download file. Please restart the launcher. If this problem persists, please contact Customer Support at http://us.ncsoft.com/en/support/. E02018 DP_G17_56_10/0899142e Patch/Zip/contents/bns/CookedPC/decal_crack_001.upk.zip PLs Help cant download Link to comment Share on other sites More sharing options...
Evicted Posted January 19, 2016 Share Posted January 19, 2016 I have the same problem, couldn't find anything online. http://prntscr.com/9s6kek Link to comment Share on other sites More sharing options...
Nosdivh Posted January 19, 2016 Share Posted January 19, 2016 Same problem here. File repair doesn't solve this. Link to comment Share on other sites More sharing options...
XiiDarkness Posted January 19, 2016 Share Posted January 19, 2016 just keep pressing continue and update, it should work! Link to comment Share on other sites More sharing options...
DMaster2 Posted January 19, 2016 Share Posted January 19, 2016 Idem, no solution for now and no words from support Link to comment Share on other sites More sharing options...
Nosdivh Posted January 19, 2016 Share Posted January 19, 2016 XiiDarkness is right. I just kept pressing confirm and update and it eventually worked ! Link to comment Share on other sites More sharing options...
okies Posted January 20, 2016 Share Posted January 20, 2016 I am now having this issue. Everything was fine this morning. I went to work came back tonight and I get the error. Link to comment Share on other sites More sharing options...
Lanfear Posted August 26, 2016 Share Posted August 26, 2016 bumping this as i have the exact same issue. I have even wiped my computer and reinstalled windows in hopes that something like that might solve this but nothing is working. Please help xc Link to comment Share on other sites More sharing options...
Azumizan Posted August 26, 2016 Share Posted August 26, 2016 Bump. Same issue. Link to comment Share on other sites More sharing options...
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