NCoins?

[NovaShard]

Do these DO anything?  I can't find a place to spend them, and also I didn't get any in game currency with my 75 dollar bundle, wasn't I meant to get a whole heap??

[Dreamo84]

there was never any in game currency offered. And the Ncoins are used in the real money cash shop. Press F10 by default will bring up the store. 

[Maggie]

yes there was. 2,400 ncoin with the 75$ box. I missing my stuff aswell

[TheSenpai]

If you're MISSING your stuff, it means you didn't redeem it.

1. Leave the forums and head back to the main Blade & Soul website.
2. At the top of the page, if you're not already, log in.
3. Click on 'My Account' and then 'Apply a Code'.
4. Click into the 'Blade & Soul' tab and apply the codes you have there.
5. After applying, the items are immediately sent to you in-game, no waiting.

[Orxx]

50 minutes ago, TheSenpai said:

If you're MISSING your stuff, it means you didn't redeem it.

1. Leave the forums and head back to the main Blade & Soul website.
2. At the top of the page, if you're not already, log in.
3. Click on 'My Account' and then 'Apply a Code'.
4. Click into the 'Blade & Soul' tab and apply the codes you have there.
5. After applying, the items are immediately sent to you in-game, no waiting.

This 100% also if you look everywhere they are saying to do this, put a little effort in and life is easy.

[Mauve]

1 hour ago, TheSenpai said:

If you're MISSING your stuff, it means you didn't redeem it.

1. Leave the forums and head back to the main Blade & Soul website.
2. At the top of the page, if you're not already, log in.
3. Click on 'My Account' and then 'Apply a Code'.
4. Click into the 'Blade & Soul' tab and apply the codes you have there.
5. After applying, the items are immediately sent to you in-game, no waiting.

 

34 minutes ago, Orxx said:

This 100% also if you look everywhere they are saying to do this, put a little effort in and life is easy.

Yes, that's the obvious thing to do. Except... there are still some people who don't receive the items after doing so, and in which case: just contact support because no one seems to have found an alternative solution that isn't basically what they already did *cough* applying the code. 

 

Noticeably, many are missing their premium coins... (even after already applying all their codes)

[TheSenpai]

1 hour ago, Mauve said:

 

Yes, that's the obvious thing to do. Except... there are still some people who don't receive the items after doing so, and in which case: just contact support because no one seems to have found an alternative solution that isn't basically what they already did *cough* applying the code. 

 

Noticeably, many are missing their premium coins... (even after already applying all their codes)

Yeah, in those cases, contact support... I think that's been posted on their Twitter as well.

[Orxx]

2 hours ago, Mauve said:

 

Yes, that's the obvious thing to do. Except... there are still some people who don't receive the items after doing so, and in which case: just contact support because no one seems to have found an alternative solution that isn't basically what they already did *cough* applying the code. 

 

Noticeably, many are missing their premium coins... (even after already applying all their codes)

Oh sorry I must have misread, that is odd but if we know anything about NCSoft they support system is either very slow or no-existent.

 

Cheers, hopefully they find a solution.