Elzariel Posted January 15, 2016 Share Posted January 15, 2016 I have purchased the Master's Founder's Pack and it says that I'll get a 90-day premium membership from it. Yet the game is telling me I'm not a premium member. And I'm not the only one with this problem. Not only is the queue to login long as heck, now I'm being pushed behind premium members even though I paid over a 100e to get a premium membership right off the bat... Could I get a confirmation that this problem is known and will be fixed asap? :/ EDIT: I started thinking and went to check the list of things I'm promised when I bought the pack, and here's the list of items missing: - 48,800 premium points + lvl4 - 90-day premium membership - 5 Extra character slots - 7,200 NC coin If I'm supposed to get this after my first login, why has nobody told me this? It should be written somewhere in clear letters. Also, if I'm supposed to get it after my first login, does NCsoft realize how aggravating and infuriating it feels to sit here, two hours in a queue when I paid extra to get a premium membership from the start to NOT be stuck in the queue between 50 other premium members who already have their membership? I'd like to atleast get an answer. Where's my stuff? (I'm not even gonna go into the 2 hour long queue. This is pretty damn bad for a start day that isn't even with all the players, just the founder pack players. I cannot imagine what the horror will be on 19th. Get your act together please!) Link to comment Share on other sites More sharing options...
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