2 hours ago, Gman said:Any news? Support just put me on hold. I am missing the ring on 4 chars
They are still investigating
On 7/13/2022 at 8:01 PM, Green Storm said:We're now sending the "Unity Stellar Ascension Stone Chest" to players who already received an incorrect chest before today's maintenance. Reminder that if your character was a Kung Fu Master, this chest worked correctly before today's maintenance.
Players who received any of the other five chests (Unity Earthen Ascension Stone chest, Unity Life Ascension Stone chest, Unity Stellar Radiance Stone chest, Unity Earthen Radiance Stone chest, Unity Life Radiance Stone chest) can now open them. If you deleted one of these five chests before today's maintenance, please contact the Customer Support Team and they'll send you a new one!
Regarding the changes we made to Soul Boost levels 12 and 13 (Awakened Uzume Ring Chest and Awakened Uzume Earring Chest), we're currently working on identifying who was affected by these changes and how they were impacted, depending on which level they had before the maintenance. This is going to take a bit of time to figure out and I'll update the community when I know more.
When can we expect the "Unity Stellar Ascension Stone Chest"?
5 minutes ago, Green Storm said:
Sorry that messaging was coming a hot minute after I posted the previous one (and I updated it). Here are the details:
Regarding the changes we made to Soul Boost levels 12 and 13 (Awakened Uzume Ring Chest and Awakened Uzume Earring Chest), we're currently working on identifying who was affected by these changes and how they were impacted, depending on which level they had before the maintenance. This is going to take a bit of time to figure out and I'll update the community when I know more.
Does this also count for people who opened the blue ascension stone chest and got the stone for the wrong class?
Downloaded the new launcher and then it installed THIS. Is this really needed? I deleted it before and then it installed again automatically. I only got a 150GB SSD and want to save some space for windows updates...
Thank you very much Bethany and Jonathan, you both did a wonderful job. Thanks for being excited with us about the new updates and content! I will really miss you both, livestreams will never be the same again <3
PS.
Danté should make a Bethany and Jonathan pet as a memory
Soul Boost v2 | bugs, missings items, etc.
in General Discussion
Posted
I haven't got the "Unity Stellar Ascension Stone Chest" which I received before june 13th maintenance.
Are you still investigating this issue?