Primali

Greetings, jiansei! Payment processing will be unavailable Tuesday April 18th from 9:00am - 1:00pm PDT. Please note while the Web Shops are in maintenance the purchase of NCoin and Premium Memberships will be disabled. We will provide an update if there are any changes to the current timetable. Thank you for your patience and understanding.

Salutations, jiansei! Le traitement des paiements sera indisponible Mardi 18 Avril de 9:00am à 1:00pm PDT. Merci de noter que durant la durée de la maintenance des boutiques en ligne l'achat de NCoin et de d'Abonnement premium seront désactivés. Nous vous tiendrons au courant de tous changements concernant ces horaires. Merci de votre patience et de votre compréhension.

Grüße, jiansei! Zahlungsabwicklungen werden am Dienstag, dem 18. April, von 18 bis 22 Uhr nicht möglich sein. Bitte denkt daran, dass der Erwerb von NCoins und Premium-Mitgliedschaften im Web Shop während der Wartungszeit deaktiviert ist. Sollte sich dieser Zeitplan ändern, werden wir euch dahingehend informieren. Danke für eure Geduld und euer Verständnis.

Greetings, jiansei! As some astute players have noticed, sales of Treasure Trove Keys ended on April 11 even though our article announcing the event stated the Trove would be around until April 18, and this has caused some confusion. Longtime players may know we usually end sales of Treasure Trove Keys a week before the next patch arrives (Spoilers! The next update arrives April 18!), or in this case April 11. Unfortunately, our messaging didn't make this clear. To make up for this, we have extended sales of Treasure Trove Keys through This Saturday, April 15. The Treasure Trove event will continue until April 18, so all of you will have until then to use your remaining keys. Thank you for voicing your confusion. We'll do our best to message this more clearly moving forward.

Greetings, jiansei! As some astute players have noticed, sales of Treasure Trove Keys ended on April 11 even though our article announcing the event stated the Trove would be around until April 18, and this has caused some confusion. Longtime players may know we usually end sales of Treasure Trove Keys a week before the next patch arrives (Spoilers! The next update arrives April 18!), or in this case April 11. Unfortunately, our messaging didn't make this clear. To make up for this, we have extended sales of Treasure Trove Keys through This Saturday, April 15. The Treasure Trove event will continue until April 18, so all of you will have until then to use your remaining keys. Thank you for voicing your confusion. We'll do our best to message this more clearly moving forward.

Greetings, jiansei! As some astute players have noticed, sales of Treasure Trove Keys ended on April 11 even though our article announcing the event stated the Trove would be around until April 18, and this has caused some confusion. Longtime players may know we usually end sales of Treasure Trove Keys a week before the next patch arrives (Spoilers! The next update arrives April 18!), or in this case April 11. Unfortunately, our messaging didn't make this clear. To make up for this, we have extended sales of Treasure Trove Keys through This Saturday, April 15. The Treasure Trove event will continue until April 18, so all of you will have until then to use your remaining keys. Thank you for voicing your confusion. We'll do our best to message this more clearly moving forward.

Updated 2023-04-12 - This issue has been resolved. Payments should be processing normally. Greetings, We are currently experiencing an issue with PayPal payment processing. Please note while the web shops are in maintenance Braintree, PayPal, and Adyen will be unavailable. We will provide an update once the current status changes.

Updated 2023-04-12 - This issue has been resolved. Payments should be processing normally. Greetings, We are currently experiencing an issue with PayPal payment processing. Please note while the web shops are in maintenance Braintree, PayPal, and Adyen will be unavailable. We will provide an update once the current status changes.

Updated 2023-04-12 - This issue has been resolved. Payments should be processing normally. Greetings, We are currently experiencing an issue with PayPal payment processing. Please note while the web shops are in maintenance Braintree, PayPal, and Adyen will be unavailable. We will provide an update once the current status changes.

Greetings, jiansei! Due to an oversight on our part, Costume Pass Plus was taken down over the weekend. Because of this, we temporarily removed the Floressence Outfit Plaque Ticket from the Hongmoon Store. Both Costume Pass Plus and the Plaque Ticket will be available again after normal maintenance on April 11. Because players potentially "lost" three days of progress, we will be extending the duration of Costume Pass Plus through April 22 (the three "lost" days, plus one bonus day). The Floressence Outfit Plaque Ticket will also be available until this date. We apologize for the error, and thank you for your patience.

Greetings, jiansei! Due to an oversight on our part, Costume Pass Plus was taken down over the weekend. Because of this, we temporarily removed the Floressence Outfit Plaque Ticket from the Hongmoon Store. Both Costume Pass Plus and the Plaque Ticket will be available again after normal maintenance on April 11. Because players potentially "lost" three days of progress, we will be extending the duration of Costume Pass Plus through April 22 (the three "lost" days, plus one bonus day). The Floressence Outfit Plaque Ticket will also be available until this date. We apologize for the error, and thank you for your patience.

Greetings, jiansei! Due to an oversight on our part, Costume Pass Plus was taken down over the weekend. Because of this, we temporarily removed the Floressence Outfit Plaque Ticket from the Hongmoon Store. Both Costume Pass Plus and the Plaque Ticket will be available again after normal maintenance on April 11. Because players potentially "lost" three days of progress, we will be extending the duration of Costume Pass Plus through April 22 (the three "lost" days, plus one bonus day). The Floressence Outfit Plaque Ticket will also be available until this date. We apologize for the error, and thank you for your patience.

Hallo, Ab dem 12.April um Mitternacht werden alle Server für voraussichtlich zwei Stunden und 45 Minuten gewartet. Eine Nachricht im Spiel wird euch 30 Minuten vor der Wartung auf ebendiese aufmerksam machen. Für Server Updates könnt ihr @BladeAndSoulOps auf Twitter folgen.

Le 11 avril à partir de 15 h PDT / 22 h UTC / 0 h CET (12 avril), tous les serveurs entreront en maintenance pendant environ 2 heures et 45 minutes. Une notification en jeu sera envoyée 30 minutes avant le début de la maintenance. Suivez le compte Twitter @BladeAndSoulOps pour rester informés de l'état des serveurs.

WE’VE UPDATED OUR USER AGREEMENT AND PRIVACY POLICY. We’ve updated our USER AGREEMENT and PRIVACY POLICY to reflect certain changes, including the change in the definition of “NCSOFT” from NC Interactive, LLC to NCSOFT Corporation and NC America, LLC. Moreover, additional changes have been made to the following: CHANGES MADE TO USER AGREEMENT Section 1.1 Eligibility. Section 5.2 Binding Arbitration. Section 6.2 Governing Law and Venue. Section 7 Terms Applicable to Residents of Germany. Section 8 Terms Applicable to Residents of France. Section 9 Contact Information. Section 10 Definitions. CHANGES MADE TO PRIVACY POLICY Preamble II. What types of information does NCSOFT collect? III. From what sources does NCSOFT collect Personal Information? IV. What third parties collect Personal Information on behalf of NCSOFT? V. For what purposes does NCSOFT collect Personal Information? VI. With whom does NCSOFT share Personal Information? VII. How does NCSOFT treat Personal Information transferred out of the EU? IX. What rights do you have to your Personal Information? XI. Are there any special categories related to Personal Information? XIII. How can someone contact NCSOFT? Please rest assured that the changes noted above will not affect your overall gaming experience. Should you have any questions or concerns, please contact us by visiting our support page.