Braio

I didn't use anything except for trying to run the game as administrator in the new local administer account. didn't try to run as win7 or anything like that. Also I ran a search in that local folder - didnt find any folder named NCSoft, but did get a few files who have the word "ncsoft" in them. Edit: I forgot to mention that the game won't launch for me at all. so i think we are talking about diffrent issues.

Tried it, doesn't work for me. I managed to get it to work once on the new windows account i made, not b4 it crashed my game on first loading screen and i couldnt run it again. not on the new account nor the normal 1 i use

just kill nclauncher from task manager - happened to me too (win 10) did that - couldn't even launch the game. Using different compatibility does launch my game (unlike normal one), but then i get 20 -30 fps. tried using running as admin both on the client and on launcher shortcut - sometimes i somehow manage it to work and it runs nicely. then when i quit the game and try again - nothing works again.