Where is the right place to give feedback about staff members?

[Operator]

Due to recent events, I'm a bit anxious making this post, but here it goes.

First and foremost:
Yes, I am familiar with the forum's code of conduct.

If I get the feeling that users are being censored, or board moderation is highly subjective, and takes the code of conduct more as a suggestion then a guideline, where can I share my experiences? Is 'General Discussion' the right place?

Thanks in advance.

[Green Storm]

As indicated in the Forum Code of Conduct, you can email BNScommunityteam@ncsoft.com.