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Customer Support case


this guy

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Ok so I haven't played the game in the in couple months and I have come back and went reorganize my emails and changed the email and password and I get this error
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So I tried to contact the support and this is the answer I get
9wksOeK.png

So pretty much after years of playing the game the answer I get is we don't want to do nothing goodbye.
@Green Storm can I get a real answer on this mater not just a bot??

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  • NCSOFT
8 hours ago, this guy said:

 can I get a real answer on this mater not just a bot??

 

The answer you're getting is not from a bot. Please be respectful of our Customer Support Agents who often use similar language to process a variety of cases.

 

I've pinged our Customer Support Team to see if they can help.

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  • Green Storm changed the title to Customer Support case
  • NCSOFT
3 hours ago, this guy said:

thank you

 

I've been told by our Customer Support Team that you just need to wait 24h.

 

I'll close this thread for now. If you have any follow up questions, please contact the Customer Support Team. Thanks.

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