Disconnected from server

[matjav]

Hi, I'm having problems using the game. Just after I enter my password, I get disconnected from the game and get some error codes, 

 

Disconnected from server, SystemErr - (2000 : Character login failure)

NetworErr - (132)

WsaLasErr - (10,054)

 

I contacted support and did all they asked, but can't seem to fix the problem. They said it's a problem with high latency. I never had this problem before, I'm not sure what to do. I hope anyone can help me, thanks in advance