Jump to content
Forums

Update not down loading


DarthAikan

Recommended Posts

For some reason the patch download  gets to 11% and bugs out. I restarted both the computer and the launcher. here's the info the game collected.


<< OS >>
OS Version : Unknown Windows Version
ServicePack : none
Major Minor Build Version : 6.2.9200

<< System >>
64bit OS
Page Size : 4096 B
Active Processor Mask : 65535
Number Of Processor : 16
Processor Type : 8664
Processor Level : 23
Processor Revision : 2050
Processor Speed : 3700 MHz

<< Memory >>
26% of memory in use.
Total Physical Memory : 2047 MB
Avail Physical Memory : 2047 MB
Total Paging File : 4095 MB
Avail Paging File : 4095 MB
Total User Address Space : 2047 MB
Avail User Address Space : 1940 MB

<< Disk Storage >>
Drive Name : C:\
Volume Name : Windows
Total Byte : 930.73 GB
Used Byte : 639.32 GB
Available Byte : 291.41 GB


<< Dns Query >>
Update Server
(1)
Name : updater.nclauncher.ncsoft.com
Address : 16.162.41.0
(2)
Name : updater.nclauncher.ncsoft.com
Address : 176.161.41.0
(3)
Name : updater.nclauncher.ncsoft.com
Address : 240.166.41.0


Repository Server
(1)
Name : live.patcher.bladeandsoul.com
Address : 64.219.43.0
(2)
Name : live.patcher.bladeandsoul.com
Address : 192.204.43.0
(3)
Name : live.patcher.bladeandsoul.com
Address : 144.183.43.0


DNS Server

Address: 75.75.75.75
Mask : 255.255.255.255

Address: 75.75.76.76
Mask : 255.255.255.255


<< FileInfoFile Hash Value >>
File Name    : FileInfoMap_BnS_116.dat.zip
Hash Value    : f1f24ea6f02d7412141cd25d75fc6a7ff21e2f61
File Name    : FileInfoMap_BnS_116.dat
Hash Value    : d7cbd091c372e0407a08e4d47ee8d1dbbde0c213

<< Error Message >>
[Update Error] Cannot download file.
Please restart the Launcher. If this problem persists, contact Customer Support at htt

Link to comment
Share on other sites

I had the same error (E02018). Kaicho201 suggested a way to fix this. It worked for me. (

1. Change your game folder's name (for example: NCSOFT to qwerty).

2. Uninstall NCSOFT Game Launcher. (not the game)

3. Download the new game launcher from the website.

4. Install the launcher and start downloading the game.

5. Cancel downloading and then replace the files in the the folder that you've changed (inside qwerty folder).

6. Start updating.

This should fix it. It worked for me

Link to comment
Share on other sites

Archived

This topic is now archived and is closed to further replies.

×
×
  • Create New...