Icekiss69 Posted June 6, 2017 Share Posted June 6, 2017 Hiya i download the official ncsoft blade and soul launcher and it wont install just keeps pumping out errors when i try and report the error that also bugs out at least it was free because nothing works UserRuntimeEnvCollector I click send and it says File send Fail. please retry clicking file repair in launcher fixes nothing My PC Windows 10 Pro 64-bit Intel(R) Core(TM) i7-4770K (4 Cores), ~3.5GHz Corsair Vengeance Pro 1600MHz DDR3 32GB (4 x 8GB) Asus Maximus VI Hero SAMSUNG 50" LED HDTV model UN50EH6000FXZC @ 1920x1080 EVGA GeForce GTX 780 SC P/N: 03G-P4-2783-KR Connection HDMI to HDMI Crucial M500 960GB SSD Creative Sound Blaster X-Fi Titanium HD @ 192000 Hz 24 bit Creative Sound Blaster E5 DAC & AMP LG BH14NS40 rom Logitech Wireless Keyboard K350 Logitech G502 Proteus Spectrum Logitech Dual Action Gamepad Logitech C922 Pro Stream Webcam Blue Yeti Pro Microphone @ 192000 Hz 24 bit Panasonic Technics RP-DH1250 Thermaltake Toughpower Grand 750W Cooler Master HAF 932 << OS >> OS Version : Unknown Windows Version ServicePack : none Major Minor Build Version : 6.2.9200 << System >> 64bit OS Page Size : 4096 B Active Processor Mask : 255 Number Of Processor : 8 Processor Type : 8664 Processor Level : 6 Processor Revision : 15363 Processor Speed : 3500 MHz << Memory >> 10% of memory in use. Total Physical Memory : 2047 MB Avail Physical Memory : 2047 MB Total Paging File : 4095 MB Avail Paging File : 4095 MB Total User Address Space : 2047 MB Avail User Address Space : 1953 MB << Disk Storage >> Drive Name : C:\ Volume Name : Total Byte : 893.71 GB Used Byte : 77.57 GB Available Byte : 816.14 GB << Dns Query >> Update Server (1) Name : updater.nclauncher.ncsoft.com Address : 192.46.88.1 (2) Name : updater.nclauncher.ncsoft.com Address : 16.23.88.1 (3) Name : updater.nclauncher.ncsoft.com Address : 72.248.87.1 Repository Server (1) Name : live.patcher.bladeandsoul.com Address : 96.71.88.1 (2) Name : live.patcher.bladeandsoul.com Address : 48.72.88.1 (3) Name : live.patcher.bladeandsoul.com Address : 96.100.88.1 DNS Server Address: 208.67.220.220 Mask : 255.255.255.255 Address: 8.8.4.4 Mask : 255.255.255.255 << FileInfoFile Hash Value >> File Name : FileInfoMap_BnS_72.dat.zip Hash Value : 328104ccc655604628e73bc99819a60d647fd151 File Name : FileInfoMap_BnS_72.dat Hash Value : 19de822cc158395ab02c5951895f0afd592f930b << Error Message >> [Update Error] Cannot extract file. Please restart the Launcher. If this problem persists, contact Customer Support at htt I have uninstalled and reinstalled blade and soul with same result countless times and contact ncsoft support with vague response to the servers are down or they do not know and tickets closed with status resolved when blade and soul first installs it installs visual C++ 2005 Visual C++ 2005 is the last version able to target Windows 98 and Windows Me. https://en.wikipedia.org/wiki/Microsoft_Visual_C%2B%2B#32-bit_and_64-bit_versions is there any reason that a brand new game by ncsoft blade and soul would use twenty year old software to run and maintain it? Why are ncsoft accounts locked to ip's when consumers are not given the option to own an ip or even allowed to own an ip only corporations business accounts can own an ip it is an abysmal absurd hassle logging into ncsoft systems Link to comment Share on other sites More sharing options...
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