My account is empty, my character disapear

[Elioway]

Hello, after the update of march 26, 2016 the character in my account disapear..

My acount is empty!

Any explanation ?

[JhinTheArtist]

Send a ticket in that's all you can do.

[oOBlueOo]

did u using correct region?

 

[Elioway]

8 hours ago, oOBlueOo said:

did u using correct region?

 

Thank you, the problem was the region , he began with a .bat before and had no idea or that region.

Greetings.

8 hours ago, JhinTheArtist said:

Send a ticket in that's all you can do.

Thank you, the problem was the region , he began with a .bat before and had no idea or that region.

Greetings.