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Cannot start game


jtkirk

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i installed the game and when i press play it says this:

<< Error Message >>
[Launcher error] Could not launch game.
Please restart the launcher and try again.
 If this problem persists, please contact Customer Support at http://us.ncsoft.com/en/support/.
E03008
14001_C:\Games\NCSOFT\BnS\bin\Client.exe

 

 

i clicked repair and that does not fix the issue.

 

any ideas?

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You can try to start the game again a few times till it launches.

I often have that it doesnt work in one time as well
But it does launch after like 2 or 3 times and sometimes at the first try.

Also starting the game as administrator could help. 

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On 23-3-2016 at 8:20 PM, zehawk said:

I don't get any error but my game doesn't start either. The main launcher "changes" to the mini-launcher and when the game should start loading it doesn't.

 

What's happening?

Could you be a bit more specific?

Maybe add a screenshot?

 

What you mean is not completely clear to me.

If its like the issues in the link below than some solutions might be in there for you that can help out.

https://support.bladeandsoul.com/hc/en-us/articles/207196666-My-game-is-crashing-freezing

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I have the same problem as Zehawk.  After I input my login and click "play," the Ncsoft launcher proceeds to the "mini-launcher" window (only has options for "file repair," "settings," "minimize," and "close").  This is when the game usually launches, but it does not.  I have tried deleting the GameGuard folder and the "file repair" option, but the problem persists.  The game was working just fine until last night at around 1:00am CDT.

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