Cant run and instal

[Palma]

i'm stuck here

 

<< Dns Query >>
Update Server
(1)
Name : updater.nclauncher.ncsoft.com
Address : 128.122.115.0
(2)
Name : updater.nclauncher.ncsoft.com
Address : 32.125.115.0
(3)
Name : updater.nclauncher.ncsoft.com
Address : 160.126.115.0

Repository Server
(1)
Name : live.patcher.bladeandsoul.com
Address : 248.190.115.0
(2)
Name : live.patcher.bladeandsoul.com
Address : 152.78.116.0
(3)
Name : live.patcher.bladeandsoul.com
Address : 80.27.115.0

<< FileInfoFile Hash Value >>
File Name    : FileInfoMap_BnS_22.dat.zip
Hash Value    : b591f224d6124251e234a46568603abc22021c61
File Name    : FileInfoMap_BnS_22.dat
Hash Value    : f7fa14beafefb43f7b7630bdfed45ff24136f041

<< Error Message >>
[Launcher error] A faulty installation URL was transmitted.
Please restart the launcher. If the error occurs again, please contact Customer Support at http://us.ncsoft.com/en/support/.
E03019