Game not running

[823269_1452549964]

This started last night, where I am able to put in my user name and password, then nothing from there. Game doesn't open, no update window, nothing. And when I click on the icon to try again to input user name and password it then freezes. I've tried uninstalling and reinstalling the game, turning off my anti-virus, anything I could think of. Anyone else having this problem?

[scarlettblaze]

OMG.. thank you.. I've had the same issue last night.. and the developers aren't doing ANYTHING.. I am missing all my daily dashes because of them. I hope i get a refund for those days i missed. seriously.. it was just fine after the update now the game won't run. 

[Yaong]

What's the error code are you getting when you try to login? 

[scarlettblaze]

there is no error message, the game simple won't run after you put your email and password. 

[DankDuck1]

Have you tried turning it off and back on again?

[scarlettblaze]

turn off what the pc? yeah I have 

1 hour ago, Yaong said:

What's the error code are you getting when you try to login? 

[kiritsugu26]

Hello, I do have the same problem. In NCwest>NCLauncher there a .dmp file and an text, in text there a bunch of info about my system and <fault reason>
EXCEPTION_ACCESS_VIOLATION. So what is that mean?

[kiritsugu26]

Hello, again. I fix it. Well right click on the blade and soul desktop shortcut>properties and go to compatibility and run it in windows xp sp3 and check run as administrator. For me worked.

[KhielFaust]

i cant even run my client. . :v help pls