GypsyDance Posted January 29, 2016 Share Posted January 29, 2016 Every time I open my game, type in my password, the dragon circle thingy pops up before it takes you in game but instead it just Crashes. I've already turned my Chroma keyboard setting to n in the folders and I'm not sure what else can be causing it.. I assume people are online playing atm as it's 3:16pm where I am right now. I've had this problem since roughly 9am when I got up and tried to start playing.. Any help at all? It was working just fine before maintenance last night.. Link to comment Share on other sites More sharing options...
Adriannee Posted January 29, 2016 Share Posted January 29, 2016 Have you tried this one? We have been able to identify the issue that is causing the game client to crash upon attempting to log in. If you are using a Chroma Keyboard, running Razer Synapse, or Razer Chroma SDK Core Components software, you will need to modify the ClientConfiguration.xml file. • To do this, first navigate to “MyDocuments\BnS\NCWEST” • Once in the NCWEST folder you should see the ClientConfiguration • Right click the ClientConfiguration file and select Edit • After selecting Edit you need to locate the following line <option name='use-chroma-keyboard' value='y'/> • Change the value from Y to N and then Save and Close. Link to comment Share on other sites More sharing options...
GypsyDance Posted January 29, 2016 Author Share Posted January 29, 2016 yes.. thats what I said in the statement above :/ 16 minutes ago, GypsyDance said: I've already turned my Chroma keyboard setting to n in the folders Link to comment Share on other sites More sharing options...
Dumh1233 Posted January 29, 2016 Share Posted January 29, 2016 Same here Link to comment Share on other sites More sharing options...
Adriannee Posted January 29, 2016 Share Posted January 29, 2016 Guess we're having same problems. I'll reply here whenever the support replies on my ticket. Goodluck to us. </3 Link to comment Share on other sites More sharing options...
OPflex Posted January 29, 2016 Share Posted January 29, 2016 Im getting really tired of every single day having a new issue causing the game to break this is stupid Link to comment Share on other sites More sharing options...
Adriannee Posted January 29, 2016 Share Posted January 29, 2016 2 minutes ago, OPflex said: Im getting really tired of every single day having a new issue causing the game to break this is stupid Yeah... Got this crash yesterday too, fixed it but now... Another crash error... Link to comment Share on other sites More sharing options...
Ghosti Posted January 29, 2016 Share Posted January 29, 2016 before patch i needed to update my synapse and enable razer services after newest patch nothing aint working anymore. if i keep then enabled game will stop working by windows if i disable them i got error from game. Link to comment Share on other sites More sharing options...
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