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Issue with the launcher repair!


HikaruIsabeau

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Here's what I copy for you folks to check into since it fail to send you this information.

 


<< OS >>
OS Version : Unknown Windows Version
ServicePack : none
Major Minor Build Version : 6.2.9200

<< System >>
64bit OS
Page Size : 4096 B
Active Processor Mask : 15
Number Of Processor : 4
Processor Type : 8664
Processor Level : 6
Processor Revision : 15363
Processor Speed : 2893 MHz

<< Memory >>
38% of memory in use.
Total Physical Memory : 4095 MB
Avail Physical Memory : 4095 MB
Total Paging File : 4095 MB
Avail Paging File : 4095 MB
Total User Address Space : 2047 MB
Avail User Address Space : 1965 MB

<< Disk Storage >>
Drive Name : C:\
Volume Name : 
Total Byte : 697.64 GB
Used Byte : 174.86 GB
Available Byte : 522.79 GB


<< Dns Query >>
Update Server
(1)
Name : updater.nclauncher.ncsoft.com
Address : 232.188.78.0
(2)
Name : updater.nclauncher.ncsoft.com
Address : 160.197.78.0
(3)
Name : updater.nclauncher.ncsoft.com
Address : 184.198.78.0


Repository Server
(1)
Name : live.patcher.bladeandsoul.com
Address : 112.77.79.0
(2)
Name : live.patcher.bladeandsoul.com
Address : 152.78.79.0
(3)
Name : live.patcher.bladeandsoul.com
Address : 24.20.79.0


<< FileInfoFile Hash Value >>
File Name    : FileInfoMap_BnS_12.dat.zip
Hash Value    : 02283f28dd70c9ae2e1a6fd453661c94d4c68295
File Name    : FileInfoMap_BnS_12.dat
Hash Value    : 91f0079eb1099b5dbf395250b89d633951d158ca

<< Error Message >>
[Update error] Cannot download file.
Please restart the launcher. If this problem persists, please contact Customer Support at http://us.ncsoft.com/en/support/.
E02018
DR_G17_18_12/893823ae
Patch/Zip/bin/bsengine_Shipping.dll.zip
 

 

 

 

It couldn't download the repair files. It won't launch the game until now. Can you guys check in on this issue and see why it's happening?

 

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