update error

[Maxlee93]

<< OS >>
OS Version : Unknown Windows Version
ServicePack : none
Major Minor Build Version : 6.2.9200

<< System >>
64bit OS
Page Size : 4096 B
Active Processor Mask : 255
Number Of Processor : 8
Processor Type : 8664
Processor Level : 21
Processor Revision : 512
Processor Speed : 4018 MHz

<< Memory >>
25% of memory in use.
Total Physical Memory : 2047 MB
Avail Physical Memory : 2047 MB
Total Paging File : 4095 MB
Avail Paging File : 4095 MB
Total User Address Space : 2047 MB
Avail User Address Space : 1956 MB

<< Disk Storage >>
Drive Name : C:\
Volume Name : 
Total Byte : 1862.48 GB
Used Byte : 396.76 GB
Available Byte : 1465.72 GB

<< Dns Query >>
Update Server
(1)
Name : updater.nclauncher.ncsoft.com
Address : 232.57.104.0
(2)
Name : updater.nclauncher.ncsoft.com
Address : 16.76.104.0
(3)
Name : updater.nclauncher.ncsoft.com
Address : 200.45.104.0

Repository Server
(1)
Name : live.patcher.bladeandsoul.com
Address : 168.31.104.0
(2)
Name : live.patcher.bladeandsoul.com
Address : 208.32.104.0
(3)
Name : live.patcher.bladeandsoul.com
Address : 232.79.104.0

<< FileInfoFile Hash Value >>
File Name    : FileInfoMap_BnS_12.dat.zip
Hash Value    : 02283f28dd70c9ae2e1a6fd453661c94d4c68295
File Name    : FileInfoMap_BnS_12.dat
Hash Value    : 91f0079eb1099b5dbf395250b89d633951d158ca

<< Error Message >>
[Update error] File cannot be accessed.
The update may be in use by another program.
Restart your computer and try again. If this problem persists, please contact Customer Support at http://us.ncsoft.com/en/support/.
E02024
CFIM_HF_O32_12
contents\Local\NCWEST\data\config.dat
 

[Maxlee93]

Wow really no support....

[Maxlee93]

Oh this is not the right place that's why support ncsoft my bad you losers do not know this LOL

[Jouju]

56 minutes ago, Maxlee93 said:

<< OS >>
OS Version : Unknown Windows Version
ServicePack : none
Major Minor Build Version : 6.2.9200

<< System >>
64bit OS
Page Size : 4096 B
Active Processor Mask : 255
Number Of Processor : 8
Processor Type : 8664
Processor Level : 21
Processor Revision : 512
Processor Speed : 4018 MHz

<< Memory >>
25% of memory in use.
Total Physical Memory : 2047 MB
Avail Physical Memory : 2047 MB
Total Paging File : 4095 MB
Avail Paging File : 4095 MB
Total User Address Space : 2047 MB
Avail User Address Space : 1956 MB

<< Disk Storage >>
Drive Name : C:\
Volume Name : 
Total Byte : 1862.48 GB
Used Byte : 396.76 GB
Available Byte : 1465.72 GB

<< Dns Query >>
Update Server
(1)
Name : updater.nclauncher.ncsoft.com
Address : 232.57.104.0
(2)
Name : updater.nclauncher.ncsoft.com
Address : 16.76.104.0
(3)
Name : updater.nclauncher.ncsoft.com
Address : 200.45.104.0

Repository Server
(1)
Name : live.patcher.bladeandsoul.com
Address : 168.31.104.0
(2)
Name : live.patcher.bladeandsoul.com
Address : 208.32.104.0
(3)
Name : live.patcher.bladeandsoul.com
Address : 232.79.104.0

<< FileInfoFile Hash Value >>
File Name    : FileInfoMap_BnS_12.dat.zip
Hash Value    : 02283f28dd70c9ae2e1a6fd453661c94d4c68295
File Name    : FileInfoMap_BnS_12.dat
Hash Value    : 91f0079eb1099b5dbf395250b89d633951d158ca

<< Error Message >>
[Update error] File cannot be accessed.
The update may be in use by another program.
Restart your computer and try again. If this problem persists, please contact Customer Support at http://us.ncsoft.com/en/support/.
E02024
CFIM_HF_O32_12
contents\Local\NCWEST\data\config.dat
 

Try this:
 

Quote

Error  02024:

1. Go to the "NCLauncher" folder and open "NCLauncher.ini" with notepad or any other program to edit it.
2. Go to SelfUpdate = 1 and change it to 0 ("zero") - save the file ("Ctrl+S")
3. Try opening your launcher again. If it doesn´t work, revert the file back to it´s original state and try repairing it with "BnS_Lite_Installer.exe"