Maxlee93 Posted January 23, 2016 Share Posted January 23, 2016 << OS >> OS Version : Unknown Windows Version ServicePack : none Major Minor Build Version : 6.2.9200 << System >> 64bit OS Page Size : 4096 B Active Processor Mask : 255 Number Of Processor : 8 Processor Type : 8664 Processor Level : 21 Processor Revision : 512 Processor Speed : 4018 MHz << Memory >> 25% of memory in use. Total Physical Memory : 2047 MB Avail Physical Memory : 2047 MB Total Paging File : 4095 MB Avail Paging File : 4095 MB Total User Address Space : 2047 MB Avail User Address Space : 1956 MB << Disk Storage >> Drive Name : C:\ Volume Name : Total Byte : 1862.48 GB Used Byte : 396.76 GB Available Byte : 1465.72 GB << Dns Query >> Update Server (1) Name : updater.nclauncher.ncsoft.com Address : 232.57.104.0 (2) Name : updater.nclauncher.ncsoft.com Address : 16.76.104.0 (3) Name : updater.nclauncher.ncsoft.com Address : 200.45.104.0 Repository Server (1) Name : live.patcher.bladeandsoul.com Address : 168.31.104.0 (2) Name : live.patcher.bladeandsoul.com Address : 208.32.104.0 (3) Name : live.patcher.bladeandsoul.com Address : 232.79.104.0 << FileInfoFile Hash Value >> File Name : FileInfoMap_BnS_12.dat.zip Hash Value : 02283f28dd70c9ae2e1a6fd453661c94d4c68295 File Name : FileInfoMap_BnS_12.dat Hash Value : 91f0079eb1099b5dbf395250b89d633951d158ca << Error Message >> [Update error] File cannot be accessed. The update may be in use by another program. Restart your computer and try again. If this problem persists, please contact Customer Support at http://us.ncsoft.com/en/support/. E02024 CFIM_HF_O32_12 contents\Local\NCWEST\data\config.dat Link to comment Share on other sites More sharing options...
Maxlee93 Posted January 23, 2016 Author Share Posted January 23, 2016 Wow really no support.... Link to comment Share on other sites More sharing options...
Maxlee93 Posted January 23, 2016 Author Share Posted January 23, 2016 Oh this is not the right place that's why support ncsoft my bad you losers do not know this LOL Link to comment Share on other sites More sharing options...
Jouju Posted January 23, 2016 Share Posted January 23, 2016 56 minutes ago, Maxlee93 said: << OS >> OS Version : Unknown Windows Version ServicePack : none Major Minor Build Version : 6.2.9200 << System >> 64bit OS Page Size : 4096 B Active Processor Mask : 255 Number Of Processor : 8 Processor Type : 8664 Processor Level : 21 Processor Revision : 512 Processor Speed : 4018 MHz << Memory >> 25% of memory in use. Total Physical Memory : 2047 MB Avail Physical Memory : 2047 MB Total Paging File : 4095 MB Avail Paging File : 4095 MB Total User Address Space : 2047 MB Avail User Address Space : 1956 MB << Disk Storage >> Drive Name : C:\ Volume Name : Total Byte : 1862.48 GB Used Byte : 396.76 GB Available Byte : 1465.72 GB << Dns Query >> Update Server (1) Name : updater.nclauncher.ncsoft.com Address : 232.57.104.0 (2) Name : updater.nclauncher.ncsoft.com Address : 16.76.104.0 (3) Name : updater.nclauncher.ncsoft.com Address : 200.45.104.0 Repository Server (1) Name : live.patcher.bladeandsoul.com Address : 168.31.104.0 (2) Name : live.patcher.bladeandsoul.com Address : 208.32.104.0 (3) Name : live.patcher.bladeandsoul.com Address : 232.79.104.0 << FileInfoFile Hash Value >> File Name : FileInfoMap_BnS_12.dat.zip Hash Value : 02283f28dd70c9ae2e1a6fd453661c94d4c68295 File Name : FileInfoMap_BnS_12.dat Hash Value : 91f0079eb1099b5dbf395250b89d633951d158ca << Error Message >> [Update error] File cannot be accessed. The update may be in use by another program. Restart your computer and try again. If this problem persists, please contact Customer Support at http://us.ncsoft.com/en/support/. E02024 CFIM_HF_O32_12 contents\Local\NCWEST\data\config.dat Try this: Quote Error 02024: 1. Go to the "NCLauncher" folder and open "NCLauncher.ini" with notepad or any other program to edit it. 2. Go to SelfUpdate = 1 and change it to 0 ("zero") - save the file ("Ctrl+S") 3. Try opening your launcher again. If it doesn´t work, revert the file back to it´s original state and try repairing it with "BnS_Lite_Installer.exe" Link to comment Share on other sites More sharing options...
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