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Experiencing frequent computer crash


Slepner

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I played this game on the day it was released and I managed to get to level 6 without a hitch. Afterwards  my computer screen constantly turned black and my computer froze within minutes of gameplay. I have submitted a ticket to the support team who has made many suggestions on how to fix the issue. None of them have worked and before anyone asks about my computer spec, my PC is perfectly fine. I can play other games such as the Witcher 3,Fallout 4, and Elder Scrolls Online  on high settings without a hitch. I was wondering if anyone else is experiencing frequent black screen and a frozen computer where you are forced to shut down your computer. Perhaps knowing others have a similar issue to mine will help my mind be at ease and hope there will be a fix to this in the future. If not I'll cut my losses and reluctantly move on.

Recommended: nVidia Geforce 8800 GT / AMD Radeon HD 4850 or better
You Have: GeForce GTX 750
Video Card Click here for the latest Video Card drivers.
 
Intel(R) HD Graphics 4600
67th percentile
Features: Recommended attributes of your Video Card
    Required You Have
Icon Pixel Shader version 4.0 5.0
Icon Vertex Shader version 4.0 5.0
Icon Dedicated Video RAM 512 MB 1.9 GB
CPU CPU
Recommended: Intel Quad core / AMD Phenom II X4 or better
You Have: Intel(R) Core(TM) i5-4460 CPU @ 3.20GHz
CPU Click here for the latest CPU drivers.
 
Intel(R) Core(TM) i5-4460 CPU @ 3.20GHz
88th percentile
CPU Speed CPU SPEED
Recommended: Info
You Have: 3.2 GHz
 
 
RAM RAM
Recommended: 4 GB
You Have: 8.0 GB
 
 
OS OS
Recommended: Win7 (64bit)
You Have: Microsoft Windows 10 (build 10240), 64-bit
Windows Click here for the latest Windows drivers.
 
 
Free Disk Space FREE DISK SPACE
Recommended: 22 GB
You Have: 621.7 GB
Free Disk Space Click here for the latest Free Disk Space drivers.
 
 
Sound Card SOUND CARD
Recommended: Yes
You Have: NVIDIA High Definition Audio
Sound Card Click here for the latest Sound Card drivers.
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