Game crashes on Title screen

[Eiin]

I can login into the game (finally) and the NC Soft launcher starts.  After patching, verifying and repairing, the first title screen appears with the interface to set a pin.  Next, the white title screen appears and then crashes after about 10 seconds.

 

I tried playing on a Win 7 64-Bit machine and a Win 10 machine with the same results on both machines. 

 

Anyone have any ideas as to what I can try next?  NC Soft is attempting to help, but they are getting slammed most likely.  I would actually like to play during headstart.

 

Thank you!

[Eiin]

NM now, it just started working and I didn't do anything...