Krisa

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  1. Game won't upgrade

    i restarted pc and somehow it worked o-o'
  2. Game won't upgrade

    Just got my code today and as I'm trying to run the updates it says this: then when I try to report error it says it that it failed and to retry....the log to be sent is this << OS >>OS Version : Unknown Windows VersionServicePack : noneMajor Minor Build Version : 6.2.9200 << System >>64bit OSPage Size : 4096 BActive Processor Mask : 255Number Of Processor : 8Processor Type : 8664Processor Level : 6Processor Revision : 15363Processor Speed : 2195 MHz << Memory >>75% of memory in use.Total Physical Memory : 2047 MBAvail Physical Memory : 1978 MBTotal Paging File : 4095 MBAvail Paging File : 1667 MBTotal User Address Space : 2047 MBAvail User Address Space : 1952 MB << Disk Storage >>Drive Name : C:\Volume Name : Razer BladeTotal Byte : 225.95 GBUsed Byte : 203.75 GBAvailable Byte : 22.19 GB << Dns Query >>Update Server(1)Name : updater.nclauncher.ncsoft.comAddress : 224.165.49.0(2)Name : updater.nclauncher.ncsoft.comAddress : 224.177.49.0(3)Name : updater.nclauncher.ncsoft.comAddress : 8.106.49.0 Repository Server(1)Name : cbt.patcher.bladeandsoul.comAddress : 40.162.49.0(2)Name : cbt.patcher.bladeandsoul.comAddress : 8.215.49.0(3)Name : cbt.patcher.bladeandsoul.comAddress : 240.216.49.0 << FileInfoFile Hash Value >>File Name : FileInfoMap_BnS_CBT_9.dat.zipHash Value : 0000000000000000000000000000000000000000File Name : FileInfoMap_BnS_CBT_9.datHash Value : 0000000000000000000000000000000000000000 << Error Message >>[update error] Cannot download file.Please restart the launcher. If this problem persists, please contact Customer Support at http://us.ncsoft.com/en/support/.E02018MFIM_RFI0_DDF_D5_6_9/ffffffff